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Privacy and data protection

Privacy Policy Planz Gdpr En Updated

Privacy Policy

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Last updated: 11/05/2026

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Your privacy is important to us. This Privacy Policy explains how Planz collects, uses, stores, and protects your personal data when you visit our website or contact us, in accordance with the General Data Protection Regulation (GDPR – EU Regulation 2016/679) and applicable Italian legislation.

1. Data Controller

Planz di Carlizzi Riccardo
Office: Via Privata Cascia 6, Milan, Italy
Based in: Cassina de’ Pecchi, Milan, Italy
Email: info@planz.studio
Phone: +39 349 143 0759

2. Personal Data We Collect

We may collect personal information when you contact us, request a quotation, book a consultation, or use our services.

This may include:

  • first and last name

  • email address

  • phone number

  • billing information, where necessary

  • project or property details voluntarily provided by you

  • technical browsing information (such as IP address, browser type, device information, and cookies)

We only collect data that is necessary for the requested service and never sell personal data to third parties.

3. How We Use Your Data

Your personal data may be used to:

  • respond to inquiries and quotation requests;

  • schedule appointments, inspections, or consultations;

  • provide and manage our services;

  • send updates or communications, where consent has been given;

  • comply with legal, tax, or administrative obligations;

  • improve website functionality and performance.

4. Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

  • performance of a contract or pre-contractual measures (e.g., quotations and service requests);

  • legal obligations;

  • your consent, where required;

  • legitimate interest, such as improving service quality and website security.

5. Data Sharing

Your data is not sold or shared with third parties for marketing purposes.

However, data may be processed by trusted service providers strictly for operational purposes, including:

  • Wix, for website hosting and contact forms;

  • email and communication providers (e.g., Google Workspace);

  • technical providers, where necessary to deliver services.

These providers process data in accordance with GDPR requirements and only to the extent necessary.

6. Data Storage and Security

Your data is stored on secure systems protected by appropriate technical and organizational measures.

We use:

  • encrypted connections (HTTPS);

  • restricted access to authorized personnel only;

  • reasonable safeguards against unauthorized access, loss, or misuse of information.

While no digital system can guarantee absolute security, reasonable efforts are made to protect your data.

7. Data Retention

Personal data is retained only for as long as necessary to provide services, fulfill legal obligations, or manage business relationships.

Data related to quotations or inquiries may be retained for administrative and organizational purposes, unless deletion is requested where legally applicable.

8. Cookies and Tracking Technologies

This website may use technical, analytical, and third-party cookies to improve user experience and website functionality.

Where required by law, cookie consent is requested through a consent banner.

You may manage or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

9. Your Rights Under GDPR

You have the right to:

  • request access to your personal data;

  • request correction or deletion of data;

  • limit or object to processing in certain cases;

  • withdraw consent at any time where consent is the legal basis;

  • request data portability where applicable;

  • file a complaint with the relevant supervisory authority.

To exercise these rights, contact us using the details below.

10. Contact

For any questions regarding this Privacy Policy or your personal data, please contact:

Email: info@planz.studio

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

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